The Case Access group controls which cases can be seen and accessed by a user. Select the Set All option above the Enabled column to give full access or no access to cases in which a user is not assigned to a Staff Role.
Below is the list of the permissions that can be set to control access to cases in the Needles program. Case access can be further controlled by using the additional settings in Staff Permissions.
The permissions that control access to cases are displayed below. Members of a permission group may be given or denied access to other staff’s cases where they are not assigned a staff role in the case.
The options as shown above will grant the following permissions:
Other staff's cases will be hidden from the search results when the Access to Other Staff's Cases check box is deselected, though with the following caveats:
A list of prohibited case numbers for the selected name can be displayed using the View Prohibited Cases icon in the Search Results Window when the Access to Other Staff’s Cases check box is deselected.